We are looking for a motivated self driven person to join our growing company and team in our Chandler, Arizona office that can give our customers a fantastic experience that they'd remember.
JOB REQUIREMENTS AND PREFERRED SKILLS:
-Experience in customer service/working closely with others
-Great personality, outgoing and loves people
-Ability to collaborate within a team
-Efficient typing and interpersonal skills
-Highly ambitious and goal driven
-Ability to think critically, problem solve, and work independently
-Maintaining a positive, empathetic and loving attitude toward customers at all times.
-Thoroughly inspect products to meet company quality standards
-Prepare products to be shipped and add final touches
-Package products with unique Andar packaging
-Work directly with warehouse manager to hit inventory goals
-Be able to hit daily goals in busy environment
-Support customers via online chat, email, social media and phone
-Build positive relationships with customers
-Provide answers to basic questions such as order status, ship date, etc
-Help process returns and exchanges and be able to fix an issue before a return is necessary
-Resolve product or service problems
-Setting weekly goals
-Resolve customer issues and concerns with love and care
-Being an Andar product expert
-Coachable and willing to handle constructive feedback
-Responsible and punctual
-Willing to improve constantly and work as a team
POSITION: 30-40 hr/week
Location: Chandler, AZ - Warehouse
We are looking for a motivated person to help our operations team hit goals through-out the year. Fast-paced, fun environment with high volume of products to be shipped to happy customers. Work-hard/play-hard mentality.
Part-time and full-time options available.
*This is a seasonal position (October through end of December 2023)
Location: Chandler, AZ - Office
Help design and add input to the production of high-quality products that meet or exceed customer expectations
Research and develop new product concepts in response to customer needs and market trends
Help create detailed specifications for new products, including dimensions, materials, colors, finishes, etc.
Collaborate with engineers to ensure that products can be manufactured efficiently and within budget
Oversee prototype development and testing to ensure that products meet all performance and safety standards
Be a part of the product design process from start to finish, including managing timelines, budgets, and resources
Help prepare and present reports and presentations on product design progress and results
Stay up-to-date on industry trends and developments to ensure that designs remain fresh and competitive
Attend trade shows and other events to gather market intelligence
Collaborate with the team (ie: leather smith, brand director, marketing, and customer support) to ensure that products are positioned correctly in the marketplace
Work closely with support staff who will provide mentorship and guidance as needed.
*A successful intern for this position may have the opportunity to be hired as a permanent member of our team
*This position will require in office availability at our Chandler, Arizona warehouse location - remote work will not be an option for this paid internship*
POSITION: 20-40 hrs/week