Chandler, AZ Warehouse/Office
Why join our team?
We’re looking for a motivated, self driven person to join our growing company and team in our Chandler, Arizona office that can give our customers a fantastic experience that they'd remember. This fast paced environment allows the work hard/play hard mentality.
REQUIREMENTS AND PREFERRED SKILLS:
-Experience in customer service/working closely with others
-Great personality, outgoing and loves people
-Ability to collaborate within a team
-Efficient typing and interpersonal skills
-Highly ambitious and goal driven
-Ability to think critically, problem solve, and work independently
-Maintaining a positive, empathetic and loving attitude toward customers at all times.
-Support customers via online chat, email, social media and phone
-Build positive relationships with customers
-Provide answers to basic questions such as order status, ship date, etc
-Help process returns and exchanges and be able to fix an issue before a return is necessary
-Resolve product or service problems
-Setting weekly goals
-Resolve customer issues and concerns with love and care
-Being an Andar product expert
Part of this position is to help our fulfillment and quality control team with certain tasks.
POSITION: 30-40 hr/week